Active 24/24h
+39 339.585.68.22

Your journey begins long before you fly.

It starts when you book. And since these are your (very sweaty) holidays, we want you to do so without too many thoughts when you click on the "book" button. For this the new Undo Option ensures you more guarantees and flexibility.

You can add it at checkout at a cost of €49.90 and it guarantees you a full refund (100%) if you cancel your trip up to 16 days from the departure date. It's free until 30 September: you'll find it already included in your cart at no extra cost.

Book now and pay later

Cancel for free up to 16 days before departure

No penalty for cancellation

Customer care to manage every need

  • You can reserve your seat by paying only the 30% of the total amount of the trip. You can pay the rest before departure: we will send you an email to remind you to pay the amount of your reservation.

  • If you change your mind and choose not to leave again, you can receive a full refund of your reservation at no additional cost up to 16 days before departure.

  • Has your cousin decided to get married in a month? Is your cat sick? If you change your mind for any reason, you can get a refund of the entire amount you paid, without having to pay any extra, as long as it is 16 days before departure.

  • For any doubts, you can contact our customer care via Whatsapp or telephone: Martina and Giulia will answer you immediately to help you find the best solution.

Your journey begins long before you fly.

Cash refund

If you cannot leave due to local law, or if after your booking a regulation comes into force that prevents expatriation or access to the destination, you can request a cash refund of the amount you paid.

Reprotection on another shift

If you can't leave due to a positive swab, you can receive a voucher or change your departure date.

FAQs

If you cancel 16 days before departure it is free and there are no penalties. We will refund the amount you have paid at no additional cost.
Nothing, it's free! We like to give you flexibility when it comes to travel!
Don't worry! If you test positive for Covid in the days prior to your departure, you can receive a voucher or change your departure date.
If, after your booking, a regulation that prevents expatriation or access to the destination comes into force, you will be refunded!
Also in this case, if a regulation comes into force that prevents expatriation or access to the destination, you will be reimbursed.

Ai Love Tourism
Via Admiral Millo, 9
70011 – Alberobello (BA) – Italy

Mobile: +39.339.58.56.822

VAT number: 08482010728



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